Return Policy

Return Policy

Returns & Exchanges

Not in love with your purchase?  Contact us via email openyourheartboutique@gmail.com to provide the return label to you. 

Simply return your unwanted items back using the pre-paid return label within 14 days of your purchase date.  Please make sure your item(s) meet our criteria below. No exceptions allowed.

Return Policy:

  • We must receive your return within 14 days of your order date to be eligible for a refund.
  • Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return. 
  • Any returns sent after this period will be denied. 

 *****Beauty & Body Products-due to organic ingredients/hygiene purposes and Consumable products that have perishable ingredients are not returnable items including all products from Butter Me Up Organics*****

If you wish to exchange your item for another size, you must return your unwanted item back using the return label. After we receive, inspect and approve your item, we will issue a refund to your original form of payment. You may then place an order for the desired size.

 

If you have any questions send us an email at openyourheartboutique@gmail.com and we will be happy to help!