We occasionally have some of our Best Trending & New Arrival items listed as pre-order products. Due to the limited availability and nature of these products, we have very limited stock. These items are specially ordered from our distributors & are usually in very high demand.
To ensure our customers get the item before it sells out we do pre-orders. We do collect payment for pre-orders up front and once we have received payment, your order is guaranteed. As soon as the item arrives we will ship it to you immediately.
If for any reason, a change in the status of a pre-order should occur, you will be notified via email. If you have any further questions, please contact us at firstname.lastname@example.org
Thank you for your business!